General Manager @Fleetch

About Us: Fleetch is the subsidiary of Heetch and an African-born, global mobility fintech that provides revenue-based vehicle financing and financial services to mobility entrepreneurs across ride-hailing platforms. As part of Heetch, the only ride-hailing app aiming to make mobility more positive, Fleetch has an impact on the African continent by creating jobs for people excluded from the banking system, by exploring green mobility and by contributing to safety and comfort in transport. We truly believe that no-one should be left behind and maintain a balance between inclusive prices for passengers and sufficient revenues for drivers. As a group, we're present in France, Belgium, Algeria, Angola, Senegal, Ivory Coast, and Mali
Our Values Make it happen: we get things done Think different: we challenge, create, explore Be kind: we lift each other up Play for the team: because the ride is better together
Key Responsibilities Operations & Strategy Oversee day-to-day operations of Fleetch in Luanda. Implement and monitor operational processes to ensure efficiency and scalability. Ensure regular reporting of activities and performance to HQ. Manage P&L and ensure alignment with Fleetch's business plan and strategic objectives. Drive local growth initiatives and identify new business opportunities.
Team Management Recruit, onboard, and manage Fleetch teams (operations, sales, drivers). Define OKRs, assign tasks, and monitor execution. Ensure team motivation and well-being in collaboration with the Office Manager. Lead cross-functional collaboration between business development, fleet ops, and driver ops teams.
Fleet & Driver Operations Manage relationships with fleet owners and ensure high-quality service delivery. Oversee car allocation, driver performance, and debt collection processes. Maintain strong relations with key partners: car distributors, garages, insurance companies, etc.
Business Development Grow car and fleet acquisition for ride-hailing and delivery sectors. Negotiate and secure long-term partnerships with fleet owners. Promote Fleetch's brand and influence within the mobility ecosystem. Participate in fundraising and debt raising efforts for local operations.
Intelligence & Process Improvement Analyze market trends and generate insights for strategic decisions. Provide actionable, data-driven analysis to HQ teams. Adapt and improve existing processes; create new ones to support business scale-up.
WHAT DO YOU NEED ?
• 7+ years of operations management or business consulting, proven in building and developing teams, optimizing processes, and delivering business goals
• Proven leadership with 3+ years of people management experience: you have a high emotional intelligence, and prove the ability to deliver outstanding results through others in a timely manner using a strong sense of focus, organization, and meticulous attention to detail.
• Entrepreneurial hustle and proven self-starter with owner's mentality
• Data-driven mindset, with strong business judgment, and proven ability to perform analysis, draw key insights, form and execute a strategy.
• Strong communication and interpersonal skills to build relationships, influence stakeholders, and inspire others
• Excellent organization and time management
• Willingness to get your hands dirty, lead by example, and motivate teams
• Passion for Mobility topics and "shared economy"
• Fluent in Portuguese and English
What's in store for you? 1/ An initial interview with the recruitment officer 2/ Culture fit Interview with the Local HR OM 3/ Interview with the Regional Manager 2/ Final interview with our CEO
If you are ready to take on this challenge and play a key role in our success, we would be delighted to receive your application
Ride with Pride at Heetch We're all about building a diverse, inclusive team where everyone feels safe, seen and celebrated. Different backgrounds, perspectives, and vibes? Bring it on. That's how we grow. And hey — studies show some people (especially women and early-career folks) hold back from applying unless they tick every single box. Don't do that. If this role sparks something in you, but you're not sure you match everything — apply anyway. We care about potential, mindset, and energy just as much as experience. Everyone's welcome on the Ride We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

---