Assistant Branch Manager

Department: Branch Location

Reports to: Branch Manager

Supervises: Jointly with Branch Manager supervises Branch Staff

Grade: 5

Summary: Assist the Branch Manager with the administration and leadership of branch team while adhering to bank policies and regulations.

Essential Job Functions:

• Assist in the management of overall branch office operations, especially in the absence of the Branch Manager.
• Represents the financial institution to the community through good customer relations and participation in civic or community affairs.
• Stay abreast of robbery and physical security procedures to protect oneself, the branch, and the branch staff.
• Oversee and train on ways to mitigate risk at the Branch level. This includes, but is not limited to fraud trends, current scams, monetary trends, legal documents etc.
• Corresponds with customers and potential customers to generate business sufficient to meet the branch's assigned goals.
• Prepares or supervises the preparation of staffing schedules within allotted hours and restraints. Continually tries to identify ways to utilize our resources more effectively, and lower personnel costs.
• Oversees and participates in account opening and other personal banking transactions. Sets example for customer service and CAG performance. Performs necessary audits on teller drawers, safe deposit boxes, and other branch operations.
• Trained on FSB's Customer Acquisition and Growth program and able to perform duties aligned with the program. Ensures staff is trained in CAG, and participates in CAG re-certification process.
• Oversees and participates in consumer lending activity.
• Interviews loan applicants and collects and analyzes financial and related data in order to determine the general credit worthiness of the prospect and the merits of the specific loan request.
• Establishes, and in some cases negotiates the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements.
• Approves loans up to his/her lending limit and serves as a contact officer on loans above this limit.
• Monitors loan repayment activities and takes necessary action to collect from past due accounts.
• Provides and maintains a professional, business-like atmosphere within the branch office.
• Performs other related duties as assigned.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. This position requires regular use of a computer. The employee must be able to travel between branch locations on a regular basis. The noise level in the work environment is usually light to moderate.

• Associates degree or equivalent preferred, and 3 or more years of related experience.
• Good management, human resources, communication and credit skills, or the ability to develop those skills.
• Knowledge of financial institution operating policies and procedures, banking regulations (state and federal), employee development and public relations