IT Site Support

Há 6 horas


Luanda, Luanda, Angola HRD Angola Tempo inteiro 10 000  - 15 000  por ano
Estamos a recrutar para o nosso cliente líder global do Sector de Mineração um IT Site Support para fazer parte de sua equipe com o seguinte perfil: 
 
Responsabilidade:
  • Resolução de problemas técnicos e gestão de solicitações dos utilizadores;

  • Coordenação com as equipas centrais de IS&T, assegurando a conformidade com as políticas de TI da empresa;
  • Apoio aos processos de integração e desligamento (onboarding/offboarding);
  • Gestão de ativos tecnológicos;
  • Contributo para iniciativas de melhoria contínua no suporte operacional.
Requisitos:
  • Formação superior em Tecnologias de Informação, Engenharia Informática ou áreas afins;
  • Experiência prévia em funções de suporte técnico (hardware, software e redes);
  • Bons conhecimentos de sistemas operativos (Windows/Linux) e ferramentas de colaboração;
  • Capacidade de diagnóstico e resolução de problemas técnicos;
  • Experiência em gestão de activos de IT e processos de onboarding/offboarding;
  • Conhecimento das políticas de conformidade e boas práticas de segurança informática;
  • Boa capacidade de comunicação e relacionamento interpessoal;
  • Disponibilidade para deslocações a locais de exploração remotos;
  • Inglês (fluente).



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