software helpdesk

I have been working as a helpdesk / IT Support engineer for a year or so before I moved up to a System Administrator role and thought why don’t I help out others like yourself to really give you the insight you need to know to become successful in this field. Most workers in the helpdesk job field enjoy what they do. Helpdesk is a rewarding job and a good...

Garantir o funcionamento contínuo, seguro e eficiente de toda a infraestrutura tecnológica da empresa, alinhando a tecnologia aos objetivos de negócio da organização. Responsabilidades Desenhar, implementar e manter redes locais (LAN/WAN) e sistemas Wi-Fi; Gerir e monitorizar servidores locais e serviços em nuvem (Cloud). Planear a manutenção...

CompTIA + so many people with landing their first IT role. From customer service advisors to uber drivers have been able to successfully get their foot in the door in IT because of actually studying and taking CompTIA A+. As a general rule, understanding and applying the knowledge with CompTIA A+ you should be able to land your first entry-level IT role...

Before even considering a career in IT, I just knew coding was not for me and I had no desire in learning this skill in my spare time. I was thinking is this really the only route to get into tech? When searching the internet there wasn’t much resources to help me to get a better idea so I reached out to one of my close friend who works in tech to give me...

Working as an End User Support technician can be very rewarding because of learning new technologies and support users with technical issues. An End-user Support Technician is responsible for responding to client queries, supporting technical issues and maintaining an organisations infrastructure, networks, software and hardware peripherals. They are also...